El Paso seniors benefit from AguaCares

El Paso seniors benefit from AguaCares
Posted on 07/03/2019
Lupe Cintron, left, seeks assistance from Amistad on the AguaCares program.

Little by little, AguaCares is helping struggling seniors avoid losing water service.

The new program administered by Amistad helps El Paso Water customers who are low-income seniors with emergency financial assistance and conservation support. So far, more than 100 El Paso Water customers have been helped and hundreds of water-efficient showerheads have been distributed.

“Through our partnership with Amistad and their fundraising to sustain the program, AguaCares provides a valuable tool we can deploy to help our customers in need,” said John Balliew, President and CEO of EPWater.

Assistance available

Customer Lupe Cintron, who received assistance from AguaCares recently, said she was in a tough position financially where she had to decide which utility bill to pay. Cintron recently shared her story in a video on AguaCares. The video was featured during an AguaCares fundraising event at an El Paso Chihuahuas game June 28.

“I didn’t know what I was going to do, but El Paso Water was there and Amistad,” she said. “I am so glad that there is this help available.”

How to help

Donations to AguaCares are needed to help vulnerable seniors keep water flowing. EPWater customers can make donations by checking the box on their water bills, approving excess payment to go to AguaCares. Contributions also may be made online at projectamistad.org/donate.

AguaCares provides the following services, once Amistad determines program qualification based on age and household income:

  • Money management counseling program.
  • Payment arrangements.
  • Distribute household water-efficient fixtures.
  • Emergency utility payment assistance based on customer eligibility and availability of funds.
  • Agency referrals for services that match the needs of customers.

For more information on AguaCares and to donate, please click here.

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