El Paso Water Assists Furloughed Workers

EL PASO – As the partial government shutdown continues beyond its third week, El Paso Water is announcing plans to assist furloughed workers who have missed paychecks.

EPWater will assist any federal worker who may need additional flexibility in paying their bill. Appropriate identification and verification of furloughed status is required so EPWater can suspend water shut-offs and offer payment deferments and/or flexible payment plans.

  • Affected customers should email customer.service@epwater.org with the following information: a copy of their ID or pay stub to verify they are a federal employee, their account number and a phone number or email to reach them. Type “Furloughed worker” in the subject line.
  • Customers may also visit the customer service center at 6400 Boeing Drive, Monday – Friday, 8 a.m. – 5 p.m.

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