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 Heavy Equipment Operator Hector Flores (left) and Truck Driver Rene Olivas enjoyed the Touch A Truck Event at Cherry Hill School.
Heavy equipment on display at Touch A Truck event
04/18/2023
It began with a trickle of curious children who clambered into the driver’s seat of El Paso Water’s heavy equipment vehicles on display at the Touch A Truck event April 16 at Cherry Hill School.
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During the pipe tapping competition, teams are simulating what field crews perform when installing a water service line that provides water from the water main on the street to the meter.
Utility teams to compete at state conference
04/11/2023
When they aren’t working to provide safe and reliable water service to our community, some EPWater employees are preparing for another important mission.
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The project's core team was comprised mostly of IT and Customer Service professionals who worked to build the new customer information system from August 2020 to March 2022.
EPWater CIS project wins major CS Week award
04/03/2023
Three years of blood, sweat and tears proved to be a winning formula for El Paso Water’s next-generation customer information system.
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Add a water-saving aerator to your kitchen and bath fixtures.
10 ways to save money on your water bill
03/24/2023
With mindful changes at home to cut your water use, you will be rewarded with a lower water bill. Not only does water conservation save you money, but you will also be doing your part to ensure a sustainable water supply for El Paso’s future.
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The Purchasing and Contract Administration team are Yadira Reyes (from left), Edgar Martinez Espitia, Alan Reyes, Rose Guevara, Robert Davidson, Claudia Lara, Nilsa Leon, Mirtha Solis, Barbara Logan, Jesus Hernandez, Cinthya Dominguez and Pamela Gutierrez. Veronica Garcia was no available.
Procurement Month, team recognized
03/22/2023
Striving each day for ethical procurement processes, the Purchasing and Contract Administration team always makes sure El Paso Water gets the best service for the best value.
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Mayor Oscar Leeser gave a $1,000 donation to kick-start EPWater's fundraising efforts for Boys & Girls Club of El Paso.
Boys & Girls Club approved as Charity of Choice
03/09/2023
Acknowledging that it takes a village to raise a child, the Public Service Board emphatically approved the Boys & Girls Club of El Paso as El Paso Water’s Charity of Choice for 2023.
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El Paso Water’s TecH2O and La Nube are joining creative forces with an art, photography and video contest.
Utility, La Nube join on art contest
03/03/2023
Hoping to inspire the next generation of young El Paso artists, El Paso Water’s TecH2O Learning Center and La Nube: The Shape of Imagination, the new children’s museum and science center, are joining creative forces to promote conservation with an art, photography and video contest.
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Citizens Academy takes a tour of the Kay Bailey Hutchison Plant.
EPWater welcomes first Citizens Academy class
02/24/2023
On February 3, El Paso Water welcomed its first ever Citizens Academy class of ten community members who were selected from a larger pool of applicants. The program offers participants a chance to get up close and personal with their water utility.
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Located near Hornedo Middle School, the High Chaparral Reservoir was ready for rehabilitation after more than three decades in use.
Keeping water flowing during rehabilitation
02/23/2023
El Paso Water is investing more than $3 million in ensuring a linchpin of the Westside water system continues delivering drinking water to residents in the foothills of the Franklin Mountains.
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This line does not replace the existing 12-inch line but instead will give wastewater flows another route to their destination.
EPWater prioritizes wastewater pipelines
02/22/2023
El Paso Water is investing millions to ensure El Paso’s wastewater system keeps functioning as it should.
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Construction of the expansion at the Bustamante Plant is expected to be completed by 2026.
Expansion of Bustamante Plant underway
02/21/2023
Upgrading and expanding the Bustamante plant will improve the wastewater treatment processes, reduce odors and increase the plant’s capacity, extending its lifespan by 30 years.
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Tie-in to a pipe.
New project will protect East El Paso water mains
02/20/2023
El Paso Water will invest more than $10 million over the next two years to proactively replace metal water mains which cross major gas pipelines in East El Paso.
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Activities for all to enjoy at the DiscoverE event.
TecH2O invites future engineers to DiscoverE
02/07/2023
After three years off, El Paso Water’s DiscoverE family event is back to showcase the wonderful world of water engineering from 10 a.m. to 2 p.m. Feb. 25 at the TecH2O Learning Center, 10751 Montana Ave.
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El Paso Water is one of 14 local organizations and government entities benefitting from the Community Project Funding Program.
Federal funding for stormwater infrastructure
01/27/2023
On January 20, Congresswoman Veronica Escobar held a news conference to announce El Paso Water, working through the U.S. Army Corps of Engineers (USACE), will receive $1 million to fund the design of a stormwater pond in Far East El Paso.
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Architectural rendering of the new EPWater headquarters
Construction of new EPWater headquarters begins
01/19/2023
Construction of EPWater’s new administration campus will soon be underway. The PSB recently approved the first phase of the project, consisting of the new parking facility expected to be completed in August 2023.
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EPWater's budget funding priorities include flood control.
Increase to boost reliability, water supply
01/12/2023
After securing the Public Service Board’s approval Jan. 11, El Paso Water will draw on a record water and wastewater capital improvement budget to boost system reliability and future water supply.
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Improvements to the upper Memphis Dam were completed earlier this year and work on the Lower Memphis Dam is expected to be complete this winter.
Progress continues on stormwater projects
12/22/2022
As 2022 comes to an end, progress on El Paso Water stormwater projects is not slowing down. From building new retention ponds to improving large dams that convey stormwater, the work continues to improve flood control.
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FY23-24 budget is presented to the Public Service Board.
EPWater presents FY2023-24 budget proposal
11/30/2022
El Paso Water staff presented the proposed Fiscal Year 2023-24 Water/Wastewater and Stormwater budgets to the Public Service Board on Nov. 29. If approved by the PSB on Jan. 11, customers will see an increase of $9.03 per month on the typical residential bill for water, wastewater and stormwater charges, which totals about a 13% increase over last year’s bill.
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Keep fats, oils and grease out of your drains.
Keep FOG out of drains to keep the plumber away
11/23/2022
In the spirit of giving, one of the most helpful tips that El Paso Water can give out this holiday season is to remind customers that FOG – otherwise known as fats, oils, and grease – belongs in the trash, not your pipes.
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Senior Chemist Veronica Becerra, Utility Laboratory Sampler Nancy Guzman and Canal Plant Utility Plant Technician Dane Jensen prepare samples to be shipped for testing.
Buyer beware of water filtration systems
11/15/2022
Having doubts about the offers to test your water and the salespeople urging you to buy a pricey home water filtration system?
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EPWater President and CEO John Balliew said the Advanced Water Purification Facility will be the next iteration in the utility's water reuse system.
New facility funds help lead way in reuse
09/27/2022
El Paso Water is on the verge of making groundbreaking strides in water reuse with its future Advanced Water Purification Facility.
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Memphis Dam
Dam improvements help provide protection
09/14/2022
The days are numbered for this year’s monsoon, but the work to improve stormwater infrastructure continues beyond El Paso’s rainy season. El Paso Water is improving two stormwater dams located at the base of the Franklin Mountains, the Memphis and Morehead dams.
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Rebate program incentivizes businesses
08/26/2022
Businesses looking to be water efficient can now qualify for financial help from El Paso Water. The WaterWise Business Rebate Program offers up to $15,000 to commercial customers to purchase long-term water efficient equipment or to perform process upgrades.
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EPWater delivers high quality H2O
08/08/2022
EPWater is celebrating National Water Quality month this August by reminding customers about the high-quality water that is delivered to their taps every day.
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Illegal dumping endangers water supply
06/23/2022
Hundreds of thousands of pounds of trash are illegally dumped in ditches, arroyos and across El Paso every year. Toxic substances from construction debris and autos can leach into the soil and contaminate waterways.
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Morehead Dam during construction.
43 stormwater projects complete ahead of monsoon
06/21/2022
During June’s Public Service Board meeting, Dagnino said a total of 67 projects were identified as the result of last year's storms with more than $4 million in improvements to stormwater infrastructure completed to date.
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TecH2O is seeking volunteers to assist with a variety of needs, which may include events. Students needing credits may also volunteer.
TecH2O hangs welcome sign for volunteers
04/22/2022
With TecH2O’s calendar filling up fast, staff members are eager to welcome teachers on break for the summer, students looking for credit, partner agencies or anyone else willing to help with educating the public on conserving our water resources.
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Sink being fixed.
Fix a Leak Week: Save water, save money
03/15/2022
Knowing how to address water leaks is one of the best ways customers can save money and protect precious water supplies. Armed with some basic knowledge and just a few tools, most people can successfully repair leaks in their homes without needing to call a plumber.
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El Paso Water employees, including Customer Relations Clerk Norma Luna and Engineering Lead Technician Luis J. Villarreal, train on the new customer information system (CIS) with Program H2GO core team members.
EPWater is improving online customer service
01/14/2022
The next-generation customer information system (CIS) upgrade will offer customers multiple self-service options – in English and Spanish – to interact with the utility’s Customer Service Department, aside from the traditional phone line.
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Meter readers can pick up meter reads from radio frequency meters when driving near an area where a meter is located.
Smart meters to impact meter readers, customers
12/30/2021
With 14,000 units already installed through a three-year pilot project, EPWater’s full meter replacement program is due to get underway in March 2022.
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Airport Booster Station
Proactive efforts ensure safe drinking water
10/15/2021
EPWater is taking proactive efforts with its newest project to minimize the corrosion of pipes and keep tap water safe to drink.
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