The utility announced temporary assistance for employees affected by the shutdown and not receiving a paycheck. EPWater will assist federal workers who may need additional flexibility in paying their water bill.

The Public Service Board (PSB) approved a $436.1 million El Paso Water budget today for water, wastewater and stormwater systems for the 2019-20 fiscal year. The PSB kept stormwater rates flat while approving an increase of 4 percent for water service and 8 percent for wastewater service.

EPWater gets new high-tech training thanks to a simulator that can safely train operators. Hundreds of employees will soon receive this state-of-the-art training.

El Paso Water’s Kyle Eckert and Luis Velasquez have heard all about the giant ball of grease – weighing 130 tons – that recently threatened to flood London’s streets with wastewater. The pretreatment inspectors for Environmental Compliance and Industrial Pretreatment want you to know that EPWater is working toward a cleaner city one drain at a time.

CNN’s Dr. Sanjay Gupta visited El Paso Water’s Kay Bailey Hutchison Desalination Plant and the Fred Hervey Reclamation Plant in recent weeks and reported on El Paso’s conservation and water reuse efforts. Those who watched the report or read the story learned about El Paso Water’s innovation and resilience in the face of drought, and they saw the important roles the Kay Bailey Hutchison Desalination Plant and the Fred Hervey Reclamation Plant perform. But the online story’s headline raised eyebrows: El Paso to drink treated sewage water due to climate change drought.

El Paso Water staff presented the proposed Fiscal Year 2019-’20 water, wastewater and stormwater budgets to the Public Service Board (PSB) for consideration on December 3. The PSB will study the combined $436.1 million budget, which proposes no increase for stormwater fees and is a downward adjustment from last year’s projection of a 6 percent fee increase.

When Juarez and Fleet Maintenance Chief Ivan Ibarra decided to build a float worthy of bearing EPWater’s name, both had their eyes on a prize. Once they arrived at the Thanksgiving parade, though, both were confident they had a prizewinner on their hands.

About 25 people received an inside look at the awesome structures designed to handle the localized, intense rain events El Paso receives.

As El Paso Water celebrates the 25th anniversary of the Jonathan Rogers plant, the facility is a shining example of how each plant not only serves the community but also helps to protect other valuable water resources in a synergistic relationship.

On Nov. 1, leaders from El Paso Water, Project Amistad and the City of El Paso announced a new customer assistance program called AguaCares. The program officially launches Jan. 2 and will focus on helping elderly, low-income customers who struggle to pay their water and wastewater bills.

For more than 30 years, EPWater has been transforming wastewater into fresh drinking water at the Fred Hervey Water Reclamation Plant, then using it to recharge the aquifer. Guests received an up-close look at the recharge process.

El Paso Water is always looking for ways to minimize both the logistical and financial impact of these repairs to the community while still providing safe, reliable water to customers.

El Paso Water threw open the doors Sept. 27 at the W.E. Robertson Water Treatment Plant in honor of the plant’s 75th anniversary. Chihuahuita neighbors, former employees and water sector professionals streamed inside, eager to tour the historic and pioneering plant, as mariachis and folklorico dancers provided entertainment.

Hearing about upcoming construction puts many on edge. That’s understandable. So why is repairing water lines a necessary inconvenience?

El Paso Water is on the hunt – for leaks. Since 2004, EPWater has purchased and installed thousands of sensors to track down leaks and make repairs before a main break can occur.