With the exception of some of the older ones, El Paso Water’s elevated water storage tanks are understated. But in far east El Paso, the 2.5 MG Ranchos Real Tank stands out from the rest.

El Paso Water launched the design of a new project to take treated Rio Grande water during plentiful years and use it to recharge a local aquifer.

At the height of the Coronavirus pandemic, many utility employees who perform services mostly unseen by the public had to adapt and innovate to support field and plant operations to keep the utility functioning.

Technology employed at El Paso Water’s Frontera Lift Station continues to draw the international spotlight – this time from the recent 2020 Water Environment Federation (WEF) Collections System Digital Conference.

A restoration of the Sunset Heights Pump Station and Reservoir was already part of El Paso Water’s capital improvement plan. After all, the facility built in the early 1920s is one of El Paso Water’s oldest structures. But then the earthquake happened.

As state and local leaders take steps to ease COVID-19 restrictions, Dr. Kristina Mena is helping to shape health guidance needed to reopen Texas and El Paso.

Before flushing wipes, face coverings or latex gloves, El Paso Water urges residents to consider the consequences. With more residents wearing personal protective equipment during the pandemic, EPWater employees are facing a spike in blockages that is seriously straining the city’s wastewater system.

On Monday April 20, six homes connected to the new Montana Vista Wastewater System, which will bring first-time wastewater service to nearly 800 homes in a first phase.

In the Chihuahuan Desert of El Paso, there is comfort in knowing that EPWater’s critical facilities are staffed and operational during the current health crisis. The utility provides safe drinking water that we all can trust, eliminating the need to purchase bottled water. 

Social-distancing guidelines were quickly implemented in early March, and customer services shifted online to reduce the risk of exposure, minimize the spread of the virus and protect the health and safety of employees and customers. With new safety protocols in place, EPWater moved to ensure critical facilities would keep taps flowing.

Shady, colorful desert plants dot landscapes across the city, where large, water-wasting lawns are no longer the standard. For nearly 30 years, El Pasoans have been doing their part to conserve our most precious resource in the Chihuahuan Desert.

Each year, EPWater employees plan and host fundraising events on personal time for a charity approved by the Public Service Board. Since 2009, employees have raised more than $367,000 for 11 local charities. Among past recipients are Law N Paws and Operation School Bell.

There are some very hard workers at El Paso Water wastewater plants. They work without pay and without breaks. And they work their entire lives; no retirement for them. But they need our help protecting them.

With the shortage of toilet paper due to the coronavirus outbreak, many people are turning to wipes and paper towels instead. Disinfection wipes are used in every household as people try to sanitize anything and everything 24/7. But before you try to flush them down the toilet, heed this warning: there is no such thing as a flushable wipe.

EPWater invests money in state-of-the-art equipment and facilities, tests water continuously through all phases of treatment and distribution to the customer, and ensures employees receive training in the leading water quality practices and technologies.

Companies selling home filtration systems may allege that El Paso tap water is unsafe to drink. But El Pasoans have every reason to be confident in their tap water quality.