On January 20, Congresswoman Veronica Escobar held a news conference to announce El Paso Water, working through the U.S. Army Corps of Engineers (USACE), will receive $1 million to fund the design of a stormwater pond in Far East El Paso.

Gilbert Trejo has created a list of ambitious goals as El Paso Water’s newly named Vice President of Operations and Technical Services and intends to deliver on each one.

Construction of EPWater’s new administration campus will soon be underway. The PSB recently approved the first phase of the project, consisting of the new parking facility expected to be completed in August 2023.

After securing the Public Service Board’s approval Jan. 11, El Paso Water will draw on a record water and wastewater capital improvement budget to boost system reliability and future water supply.

Interim Vice President Paul Rivas marveled at the opportunities he found at El Paso Water 38 years after he first donned a lab coat.

As 2022 comes to an end, progress on El Paso Water stormwater projects is not slowing down. From building new retention ponds to improving large dams that convey stormwater, the work continues to improve flood control.

When water freezes, it expands in volume by nearly 10%, that extra pressure can result in broken water lines that lead to costly repairs and water leaks at your home or business.

For weeks, Jen Dixon often felt like a sitting duck on the verge of discovery as she gingerly went about her mission at El Paso Water’s Hawkins Administration Building.

El Paso Water staff presented the proposed Fiscal Year 2023-24 Water/Wastewater and Stormwater budgets to the Public Service Board on Nov. 29. If approved by the PSB on Jan. 11, customers will see an increase of $9.03 per month on the typical residential bill for water, wastewater and stormwater charges, which totals about a 13% increase over last year’s bill.

In the spirit of giving, one of the most helpful tips that El Paso Water can give out this holiday season is to remind customers that FOG – otherwise known as fats, oils, and grease – belongs in the trash, not your pipes.

Having doubts about the offers to test your water and the salespeople urging you to buy a pricey home water filtration system?

Diligently crunching numbers behind the scenes, attention to detail counts when you are part of the El Paso Water’s award-winning Accounting Department.

Judging by the many spooky stories told by EPWater employees, the Hawkins building may be home to otherworldly spirits. Almost everyone has a story about the building, which was once a banking institution.

Construction projects to improve Fort Bliss water and stormwater infrastructure will soon break ground, thanks to a partnership with El Paso Water. The pact is the result of an Intergovernmental Support Agreement (IGSA) Fort Bliss signed last year that aims to save costs for the military installation.

Before you toss out unused or old medications from your medicine cabinet, make sure you’re doing it the right way.

For their dedication, EPWater honors employees of the utility’s accredited International Water Quality Laboratory during National Chemistry Week.

What do you think are the biggest water challenges and boldest water solutions for our community? El Paso Water convened 40+ community leaders to discuss these questions at a workshop hosted by non-profit 50L Home and Cummins Water Works.

Even in challenging situations, Customer Service employees value making connections with customers to resolve issues and concerns. For an abundance of patience and a willingness to provide assistance and go the extra mile,

El Paso Water is on the verge of making groundbreaking strides in water reuse with its future Advanced Water Purification Facility.

El Paso Water boasts a growing list of service-minded employees who want to impact the world around them.

It was a long time coming, but El Paso Water employees presented their Charity of Choice – La Posada Home Inc. – with a check for $50,000 on Sept. 14 at the Public Service Board meeting.

The days are numbered for this year’s monsoon, but the work to improve stormwater infrastructure continues beyond El Paso’s rainy season. El Paso Water is improving two stormwater dams located at the base of the Franklin Mountains, the Memphis and Morehead dams.

Businesses looking to be water efficient can now qualify for financial help from El Paso Water. The WaterWise Business Rebate Program offers up to $15,000 to commercial customers to purchase long-term water efficient equipment or to perform process upgrades.

El Paso Water’s Advanced Water Purification Facility was awarded $20 million in federal funding from President Biden’s Bipartisan Infrastructure Law for water reuse projects, the Bureau of Reclamation announced Thursday.

El Paso Water’s Customer Service Department is in transition. A wage bump in June from $11 to $17 is jolting job seekers into giving the utility’s call center a second look.

EPWater is celebrating National Water Quality month this August by reminding customers about the high-quality water that is delivered to their taps every day.

The city conservation ordinance was 3 years old, and the new Water Conservation Manager dove right into new water utility rebate programs – toilet, landscape, washing machine, air conditioning.

After decades of wrangling with severe weather in the El Paso area, El Paso Water and the National Weather Service want to work together.

El Paso’s rainy season is in full swing. And while that means more moisture in the air, it also means more water on the streets and roadways.

El Paso Water’s TecH2O Learning Center wants to help El Paso’s young students and their parents become better water stewards by engaging in fun, free activities on conservation.

The desert heat was no surprise to a group of Egyptian visitors who toured the Sun City and El Paso Water facilities on June 8.

Hundreds of thousands of pounds of trash are illegally dumped in ditches, arroyos and across El Paso every year. Toxic substances from construction debris and autos can leach into the soil and contaminate waterways.

During June’s Public Service Board meeting, Dagnino said a total of 67 projects were identified as the result of last year's storms with more than $4 million in improvements to stormwater infrastructure completed to date.

Gardeners in the Chihuahuan Desert are learning through a series of free workshops around El Paso that they can create lush, colorful landscapes using native, water-wise plants.

Excitement surged as Clardy Elementary School students filed quickly into the school’s auditorium for a special El Paso Water presentation. Some classrooms had prepared for the occasion by watching Willie the Waterdrop videos, so they knew what to expect.

EPWater owns more than 70,000 acres in the Dell City area after purchasing land and water rights associated with the Bone Springs-Victorio Peak aquifer. The utility is committed to sustaining a viable agricultural community in the area and has invested in pilot programs to improve water efficiencies, President and CEO John Balliew said.

With TecH2O’s calendar filling up fast, staff members are eager to welcome teachers on break for the summer, students looking for credit, partner agencies or anyone else willing to help with educating the public on conserving our water resources.

El Paso Water’s Customer Service Department is experiencing higher call volume than normal, resulting in longer wait times.

El Paso Water has announced the completion of the Sam Snead Recovery Project. The stormwater project addresses a major public safety concern in an area historically prone to flash flooding.

Knowing how to address water leaks is one of the best ways customers can save money and protect precious water supplies. Armed with some basic knowledge and just a few tools, most people can successfully repair leaks in their homes without needing to call a plumber.

Under January’s approved stormwater budget, EPWater announced it would accelerate planned projects and implement the full master plan within 10 years.

The next-generation customer information system (CIS) upgrade will offer customers multiple self-service options – in English and Spanish – to interact with the utility’s Customer Service Department, aside from the traditional phone line.

The combined $877 million FY2022-23 budget will result in an increase of $6.37 a month on the typical residential bill beginning March 1, the start of the fiscal year.

With 14,000 units already installed through a three-year pilot project, EPWater’s full meter replacement program is due to get underway in March 2022.

EPWater is taking proactive efforts with its newest project to minimize the corrosion of pipes and keep tap water safe to drink.

On a hot and humid day in early September, El Paso Water staff led representatives from the U.S. Army Corps of Engineers (Corps) on a tour of several ponds and dams in Central El Paso.