COVID-19

EPWater is committed to continuing to deliver safe and reliable services to the community during the COVID-19 outbreak. Staff is working remotely, and others remain on site to keep critical water, wastewater and stormwater services operational.

Here are some of the ways we are taking measures to protect our employees and customers.

  • Guidance for reopening of buildings. Tips to avoid water quality issues after prolonged shutdown: Click here
  • Our Customer Service Center on Boeing is closed to the public until further notice, but you can make a payment by phone, online or at a payment location. Click here
  • Leak inspections and disconnections for non-payment are suspended until further notice. Read more
  • Our sandbag distribution program is temporarily suspended. Click here
  • TecH2O Learning Center is temporarily closed. Click here
  • Don’t flush wipes, paper towels or chemicals down the toilet. Read more
  • Improper disposal of wipes and chemicals can cause adverse effects to the biological process at wastewater plants. Read more
  • President and CEO John Balliew speaks to the safety and reliability of El Paso tap water. Read more

Dr. Kristina Mena, PhD, MSPH discusses several topics regarding water quality.



La Dra. Ivonne Santiago discute varios temas relacionados con la calidad del agua.

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