Small Business Relief Program

This program has now ended and we are no longer accepting applications.

The City of El Paso has provided CARES Act Funding to El Paso Water to assist with microenterprise businesses. Here are the eligibility requirements:

  • Must have no more than 5 employees, including the owner
  • Must operate within the city limits of El Paso
  • Must have an active account with El Paso Water
  • Must have an overdue balance on your water bill
  • Must have experienced a loss of income due to COVID-19

What are the details of the utility assistance?

  • A payment covering up to six months of assistance for overdue water utility charges incurred between April 2020 and November 2020, not to exceed $1000.
  • Environmental services fees (trash/recycling) on the water bill are not eligible.
  • Payment will be applied directly to your EPWater Account

Funding is limited and the deadline to apply is November 30, 2020. If you receive any other funding to help with water utility assistance, you will not qualify.

For any questions, please send an email to or call 915-263-4444. Representatives are available to assist you Monday-Friday, 8 a.m. - 5 p.m. 


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