Customer Service

To minimize the spread of the Coronavirus or COVID-19, our Customer Service Center will temporarily close to the public until further notice. We are also suspending disconnections for non-payment until further notice.  Customer Services is still available via email or phone to answer your questions.  

At El Paso Water, we're working for you to make sure you have the water services you need when you need them.  Whether you have a question about your bill or need emergency assistance, we're here to help.


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