Customer Service: 915-594-5500
For billing questions, service issues or other account information, representatives are available Monday-Friday, 7 a.m. – 9 p.m. to take your call. You can also email us at customer.service@epwater.org.
Customer Service Center
6400 Boeing Drive
El Paso, TX 79925
Hours of Operation
Monday-Friday, 8 a.m. – 5 p.m
Emergencies: 915-594-5500
For emergencies such as main breaks, water quality or sewer overflows, please contact us immediately. We are available 24 hours a day, 7 days a week.
Other Programs & Services