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Pay My Bill
My Account
Understanding Your Bill
How to Read Your Meter
Is Your Bill Unusually High?
Overdue Payment?
Report an Emergency
Rates and Fees
Finding Leaks
Water Leak Adjustment
Solid Waste - Environmental Services
Customer Rights and Responsibilities
Open Records Requests
Customer Service FAQ
Service Line Warranty Program
Customer Assistance
AguaCares
Contact Us
Start/Transfer/Stop
Our Water
Outage Map
Water Resources
Rio Grande and Elephant Butte
Our Aquifers
Desalination
Aquifer Recharge
Reclaimed Water
Water Planning
Advanced Purification
Importation
Water Quality
Certification Training
International Water Quality Laboratory
Water Quality FAQ
Guidance - Prolonged Closures
Stormwater
Sandbags
Permits - Construction
Permits - Industrial
Report Illegal Dumping
Stormwater Priorities
Featured Park Ponds
Open Spaces
Flood Safety
Master Plan
Stormwater FAQ
Wastewater
Certification Training
Pretreatment
FOG (Fats, Oils and Grease)
Pesticides
Dental Amalgam Rule
Plants
Resources
Reclaimed Water Forms
Reclaimed Water Regulatory Requirements
Cross-Connection
Hueco Bolson Groundwater
Conservation
Outdoor Tips
Indoor Tips
Conservation Progress
Watering Schedule
Report Water Waste
Commercial / Institutional
Water Surveys
Certified Water Partners
WaterWise Business Rebate Program
Education, Workshops and Events
Water Conservation Plan
Water Loss Management
Resources
EPA Water Sense Partner
Educational Resources
Ordinance FAQ
Citation FAQ
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About Us
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Public Service Board
View Live PSB Meetings
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Awards
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Planned Projects
Frontera Wastewater Emergency
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Financial Reports
Rules and Regulations
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Cone of Silence
Become a HUB Vendor
Purchasing Contacts
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Become an Engineering Consultant
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New Installations
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Request Forms
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News Releases
Summer sandbag distribution schedule begins July 5
EPWater responds to NMED claims
EPWater welcomes Egyptian leaders
Clean-up of Rio Grande riverbed is complete
EPWater, UTEP host free water education event
Water service outage for some Westside customers
EPWater addresses Customer Service delays
Scheduled service outage for some NE customers
PSB welcomes new member
EPWater launches new customer information system
PSB approves FY 2022-23 budget, rates and fees
Hickerson treatment facility fully operational
Hickerson facility fully operational
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