Older Stories

Check being presented to EPISD.
Collaboration helps local schools conserve water
05/19/2022
The Certified Water Partner program was developed in 2017 to positively engage the business community, large entities and local government/non-profit institutions to raise awareness of water efficiency practices and reduce water consumption.
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Supply chain summit
Utilities strategize over supply chain obstacles
05/03/2022
A survey by the American Water Works Association reports that 72% of 416 water utilities nationwide are facing difficulties obtaining materials and other infrastructure components.
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EPWater, UTEP host water education event
EPWater, UTEP host water education event
04/19/2022
Water education and family fun will be the focus of El Paso Water’s upcoming collaboration with the University of Texas at El Paso.
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Girl Scouts of Troop 50063 pose with their new conservation patch from the TecH2O Learning Center.
Local Girl Scouts earn water conservation patch
03/04/2022
El Paso Girl Scouts are quenching their thirst for knowledge about water conservation, and earning a patch from the TecH2O Learning Center in the process.
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Rojas and Castillo participated in the First Annual Girl Powered Conference at the University of Texas at El Paso in October. Utility Engineer Associate Emma Saucedo-Cordova and Engineering Lead Technician Desiree Dominguez also took part.
Female engineering leaders thrive at EPWater
02/17/2022
El Paso Water is a rare phenom in the water industry, as the utility’s female engineers in leadership continue to shatter barriers and build diversity.
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Gilbert Trejo, El Paso Water’s Interim Chief Operations Officer for Production and Treatment, overlooks the Rio Grande outfall where treated wastewater from the John T. Hickerson Water Reclamation Facility is released into the river.
Engineer honoree Trejo groomed for career in water
02/15/2022
El Paso’s Engineer of the Year Gilbert Trejo of El Paso Water has been learning about the water sector since he was 18 and cleaning canals in El Paso’s Lower Valley.
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Cleanup taking place in the Rio Grande.
River cleanup underway after wastewater emergency
02/11/2022
EPWater is implementing a multipronged river clean-up strategy with several partners to make sure that the Rio Grande and canals are ready for the new irrigation season.
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Water being taken in at the Hickerson Plant.
Restarting the Hickerson Reclamation Facility
01/07/2022
Just days into the new year, crews began pumping wastewater into the newly replaced Frontera pipeline to the John T. Hickerson Water Reclamation Facility, which had been partially operating since August.
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TecH2O pivots to continue water education
TecH2O pivots to continue water education
12/20/2021
Nearly two years after the pandemic hit El Paso, the Carlos M. Ramirez TecH₂O Water Resources Learning Center remains closed to the public, but the educational outreach to students is flourishing.
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Preparing pipes for winter.
Protect Your Pipes and your wallet
12/09/2021
When water freezes, it expands in volume by nearly 10%, that extra pressure can result in broken water lines that lead to costly repairs and water leaks at your home or business.
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Bustamante Wastewater Treatment Plant
EPWater presents FY2022-23 budget proposal
12/01/2021
A 9% increase in water rates, a 13% increase in wastewater rates and 9% increase in stormwater fees would help El Paso Water reinforce infrastructure overdue for upgrades and expand systems to sustain city growth, EPWater officials told the Public Service Board.
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Bustamante Plant
Bustamante Wastewater Plant turns 30
11/05/2021
Standing firmly on 22 acres of land next to the U.S. Mexico border, the Roberto R. Bustamante Wastewater Treatment Plant is celebrating 30 years of operation.
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Swarm of bees
EPWater helps save the bees
10/26/2021
Some of the hardest working insects in the world may also be the most intimidating, but that did not stop El Paso Water from saving a bee colony containing tens of thousands of honeybees.
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Plant Superintendent Ruben Montes at the Canal Plant
Paranormal encounters at Canal Plant
10/11/2021
During this season of spooky stories and spine-chilling encounters, it is only fitting that one El Paso Water employee shared his experiences of paranormal activity while working at the Robertson/Umbenhauer Water Treatment Plant, also known as Canal Plant, several years ago.
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Ojo de Agua channel being repaired
Crews tackle emergency stormwater projects
09/24/2021
The rain events of July and August 2021 proved to be some of the most significant rain events in the history of our region. While many of El Paso’s stormwater structures held up during the heavy rainfall, the localized severity of the storms – particularly in Central El Paso -- overwhelmed and damaged many parts of the system.
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Wastewater main breaks force discharge into river
09/14/2021
El Paso Water maintains more than 2,300 miles of wastewater pipes citywide that carry used water from toilets, showers and sinks to treatment plants. When a major part of that system ruptured in West El Paso, the utility faced some critical decisions to protect public safety and health.
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EPWater takes on history-making rainstorms
EPWater takes on history-making rainstorms
08/27/2021
This year’s monsoon season has brought intense rain events that have set records and drawn comparisons to the storm of 2006, and the season is not over yet. On August 12, part of Central El Paso received 3.2 inches of rain in one hour, equating to what the National Oceanic Atmospheric Administration (NOAA) classifies as a 230-year storm. The same area in 2006 received 1.5 inches of rain in one hour, falling into the category of a 100-year storm.
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Stormwater project stands up to the test
Stormwater project stands up to the test
08/17/2021
Recent storms have tested parts of El Paso’s stormwater system, revealing both improvements still needed and the effectiveness of completed projects, like the Silver Springs Arroyo Dam, that worked to reduce flooding and increase public safety.
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International Water Quality Laboratory
High quality water straight from your tap
08/04/2021
As part of National Water Quality Month, EPWater reminds customers that our tap water is safe to drink. To access the highest quality water, it’s as easy as turning on your faucet.
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Roberto Bustamante Wastewater Treatment Plant
Lifespan of Bustamante Plant extended
07/20/2021
As the city expands, El Paso Water continues to invest in infrastructure to keep up with demand. The utility is taking on a major project that will optimize the existing plant by improving the wastewater treatment process and increase the plant’s capacity, extending its lifespan by 30 years.
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Alan Shubert speaks about stormwater safety along with El Paso Fire Department, the Drowning Prevention Coalition, and the National Weather Service partners..
EPWater takes emergency action
07/12/2021
There’s no doubt about it -- monsoon season is officially upon us. Beginning on June 27, a series of heavy rainstorms blanketed the borderland for several days, putting much of the city’s stormwater infrastructure to the test.
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We Are El Paso Water
We Are El Paso Water
06/15/2021
Millions of gallons of water travel through our desert city every day to ensure customers can open faucets, flush toilets, and maintain landscapes -- simple tasks that typically do not require a second thought. At El Paso Water, every employee carries the large responsibility of serving our community with the common goal of enhancing the vitality of El Paso.
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Stormwater Division Manager Gisela Dagnino
Dagnino appointed to Regional Flood Planning Group
05/20/2021
Last month, Stormwater Division Manager Gisela Dagnino was appointed to the state’s first Regional Flood Planning Group for the Upper Rio Grande Region, a group charged with identifying specific flood risks and strategies to improve public safety and reduce damages caused by flooding.
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Construction taking place at the Frontera Force Mains
New reinforced pipeline for West El Paso
04/09/2021
The pipelines connecting the two facilities, called the Frontera Force Mains, carry millions of gallons of wastewater from approximately 150,000 residential and commercial customers on El Paso’s westside every day to be treated at the Hickerson Plant.
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Xeriscaped yard is a great way to conserve water.
Water smarter this spring
03/15/2021
Spring is a time for growth and opportunity when we shake off the cold of winter and embrace warmer temperatures. In El Paso, it is also the time of year when our most precious resource is in high demand.
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Ozone Generator at the Jonathan Rogers Water Treatment Plant
Rewarded for energy efficiency efforts
03/03/2021
When a $209,000 check from El Paso Electric (EPE) arrived for energy efficiency improvements at the Jonathan Rogers Water Treatment Plant, it was a pleasant surprise – but one that involved nearly five years of coordination between EPWater and EPE.
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UTEP Associate Director Malynda Cappelle (left) with UTEP graduate student Marcela Herrera at pilot project laboratory
Research program honors former EPWater President
02/25/2021
El Paso Water has presented a $10,000 check to the University of Texas at El Paso and announced a new student research program established in honor of former utility President and CEO Ed Archuleta, who served for 24 years in that role and is recognized nationally for bold initiatives to build a sustainable water supply for El Paso.
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Will Ruth Pond site
Protecting neighborhoods from flooding
02/23/2021
The Will Ruth Pond is a vast stormwater project designed to collect over 114 million gallons of stormwater from nearby streets to prevent it from flowing into downstream neighborhoods. The project is a critical component of the EPWater stormwater plan to improve public safety, and it has not been without its share of challenges.
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Removal of second stage concentrate line in preparation for installation of interstage booster pump piping on RO Unit.
Managing the water supply for El Paso’s future
02/18/2021
Continued drought has impacted the water supply El Paso receives from the Rio Grande. The city’s growth is also a factor in EPWater’s long-term water management planning to ensure the community has water for the future.
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Water planning looks 50 years into the future
Water planning looks 50 years into the future
02/16/2021
The planning process never stops for El Paso Water to secure a reliable water supply for future generations. The utility plays a leadership role in shaping the Far West Texas Water Plan, a 50-year regional water resources management plan that must be updated every five years, as required by the Texas Water Development Board (TWDB).
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Thomas Manor Park-Pond was completed last August.
El Paso Water: Year in Review
01/22/2021
A year of challenges was also a year of accomplishments for El Paso Water, as we successfully adapted our business practices to continue to provide reliable water, wastewater and stormwater services to customers.
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Carbon fiber material to help rehabilitate the historic Sunset Heights Reservoir.
Carbon fiber used to restore historic structure
12/28/2020
The Sunset Heights Pump Station and Reservoir is made up of two tanks with the capability of holding up to eight million gallons of water.
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Jonathan Rogers Water Treatment Plan
Rate increases to pay for growth, rehab
12/03/2020
A 2% increase in both water and wastewater rates will help rehabilitate El Paso Water’s aging infrastructure and expand systems for city growth. President and CEO John Balliew and staff members presented the utility’s proposed Fiscal Year 2021-22 Water/Wastewater and Stormwater budgets to the Public Service Board on Nov. 30.
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Sending fats, oils, and greases down your drain can causes blockages in pipes.
Defend your Drains this holiday season
11/18/2020
Sending fats, oils, and greases down your drain can causes blockages in pipes.
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Leaky faucet
New EPWater videos show how to conserve water
08/26/2020
El Paso Water wants to help you conserve water and at the same time save money. More time indoors means do-it-yourself home improvement projects are on the rise.
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Completed Thomas Manor park-pond
Thomas Manor area welcomes renovated park-pond
08/24/2020
Residents of a Lower Valley community are once again welcoming the feel and smell of freshly watered grass at Thomas Manor Park after a recent transformation that will benefit the surrounding neighborhoods.
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Rendering of enhanced arroyo.
Project to bank treated river water, recharge aquifer
06/22/2020
El Paso Water launched the design of a new project to take treated Rio Grande water during plentiful years and use it to recharge a local aquifer.
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On Monday April 20, six homes connected to the new Montana Vista Wastewater System.
First homes connect to new wastewater system
04/22/2020
On Monday April 20, six homes connected to the new Montana Vista Wastewater System, which will bring first-time wastewater service to nearly 800 homes in a first phase.
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Attach a spray nozzle on your water hose to water your plants.
Water smarter, save money and our resources
04/02/2020
Shady, colorful desert plants dot landscapes across the city, where large, water-wasting lawns are no longer the standard. For nearly 30 years, El Pasoans have been doing their part to conserve our most precious resource in the Chihuahuan Desert.
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The removal of wipes at a wastewater treatment plant.
Don't Flush Wipes or Paper Towels
03/20/2020
With the shortage of toilet paper due to the coronavirus outbreak, many people are turning to wipes and paper towels instead. Disinfection wipes are used in every household as people try to sanitize anything and everything 24/7. But before you try to flush them down the toilet, heed this warning: there is no such thing as a flushable wipe.
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We’re serious about water
We’re serious about water
03/17/2020
EPWater invests money in state-of-the-art equipment and facilities, tests water continuously through all phases of treatment and distribution to the customer, and ensures employees receive training in the leading water quality practices and technologies.
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EPWater’s International Water Quality Laboratory actively monitors water quality and collects 45,000 samples annually testing for metals, microbiological components, water quality compounds and organic substances down to the parts-per-trillion level.
Considering a home filtration system? Do research
03/16/2020
Companies selling home filtration systems may allege that El Paso tap water is unsafe to drink. But El Pasoans have every reason to be confident in their tap water quality.
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Women make strides in EPWater positions
03/09/2020
At EPWater, more and more women are now working in positions traditionally held by men.
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The Sam Snead Tunnel will have the potential to send over 350,000 gallons per minute of stormwater to the Pico Norte Pond.
Important East Side stormwater project underway
02/18/2020
Residents along Sam Snead Drive in El Paso are looking forward to improved flood control as El Paso Water overhauls the stormwater system in the Pico Norte area.
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What's in my water... bill?
What’s in my water… bill?
12/24/2019
Customers usually know exactly what they’re getting for their money when they receive a bill. Most can glance at the pump for the price of gas, look at a list of items at the grocery checkout or they know how much data is in their phone plan. But do you know what you’re getting for your monthly El Paso Water bill?
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For decades, employees have been trading ghost stories about El Paso Water's Robertson/Umbenhauer Water Treatment Plant.
Haunted Canal Plant? Employees swap ghost stories
10/28/2019
For decades, employees have been sharing ghost stories of the multiple sightings reported at the Robertson/Umbenhauer Plant – dubbed the Canal Plant by locals.
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EPWater completed pilot testing in 2016 that successfully demonstrated that highly purified water can be consistently produced with the AWPF process.
EPWater gets $3.5m to move reuse project forward
09/06/2019
El Paso Water is one step closer to building the Advanced Water Purification Facility (AWPF) after the U.S. Bureau of Reclamation awarded the utility a $3.5 million grant through the congressionally-authorized Title XVI Water Reclamation and Reuse Projects.
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The four Archimedes screw pumps at the Jonathan Rogers Water Treatment Plant.
Ancient technology still at work today
08/07/2019
When the Rio Grande stopped flowing last fall, employees of the Jonathan Rogers Water Treatment Plant took advantage to do some major work to the four Archimedes screw pumps at the facility.
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Stormwater Prep
Stormwater crews heed monsoons year-round
06/17/2019
EPWater crews work on El Paso’s stormwater system year-round. So when storm events occur, they are available to respond quickly to public requests to pump water and remove debris. The illegally-dumped trash not only slows down the process, but it also hurts the system.
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EPWater recognized 21 businesses at its Industrial Pretreatment Excellence Awards ceremony.
Working Together to Protect the Environment
05/21/2019
Over the past three decades, El Paso Water has partnered with industrial businesses to reduce the amount of pollutants released into the wastewater system. Setting standards for what enters the system helps the utility control the treatment process and guarantees that water released to the Rio Grande will positively contribute to the natural ecosystem.
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In 2016, EPWater piloted the Advanced Water Purification process.
El Paso Water leads in water reuse technology
04/12/2019
“I think it’s very exciting for El Pasoans to know that what we’re doing here in El Paso is going to change the water industry,” Gilbert Trejo, Chief Technical Officer, said. “The water community knows and understands that these treatment processes treat the water and produce a very high-quality water."
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