AguaRepairs Leak Repair Program
AguaRepairs is a residential water leak repair program focused on making plumbing repairs in single-family homes owned by EPWater customers.
EPWater has contracted with Rebuilding Together El Paso, Inc., to manage and administer the AguaRepairs Leak Repair Program.
Low-income homeowners are less likely to make water-saving repairs due to cost, and some repairs may be cost prohibitive. Customers incurring large water bills because of major leaks have difficulty in both paying for the cost of the repair and paying their increased water bills. By making these repairs, customers may experience lower, more manageable bills and be able to pay bills on a more consistent basis. Simultaneously, EPWater reduces leakage, resulting in considerable water savings and conservation.
To be eligible, customers must be EPWater direct customers and:
- Live in a single family residential dwelling.
- Live within El Paso city limits.
- Be a listed homeowner with the Central Appraisal District (CAD).
- Own both the home and the land on which the home rests (mobile homes in a mobile park that owns all the land are not eligible for assistance).
- Are the permanent resident(s) in the home for which plumbing assistance is needed.
- Customer's household income is at or below 50% of Area Median Income (AMI) under HUD Income Limits at the time of application.
Qualifying Leaks/Repairs:
- The Customer's leak must be a water leak and not a sewer leak.
- Repairs are restricted to potable water lines and connections to water fixtures from the water meter to the internal service line and outside hose bibbs. Water fixtures, appliances and landscape irrigation lines are not covered.
- Plumbing assistance will not be rendered if such assistance will result in environmental harm or allow existing environmental harm to continue. If an environmental concern is found, it must be remedied to the satisfaction of the Utility before plumbing assistance may be provided.
- Home must be habitable and safe for occupation to be eligible for assistance through the Program.
Apply today by filling out the application (english pdf) (spanish pdf) and returning it to Rebuilding Together:
Email: [email protected]
Mail: 6400 Airport Road, Bldg A, Suite G, El Paso, TX 79925
For questions regarding eligibility or qualifying leaks, contact Rebuilding Together at 915.832.7010.
Frequently Asked Questions
El Paso Water is launching a pilot residential plumbing repair program, AguaRepairs. Customers must meet eligibility requirements to qualify for water leak repair assistance. Eligibility and repair work will be performed through a third-party entity. Funding is limited. Rebuilding Together is an independent contractor, and nothing contained herein will constitute or designate the Entity or any of its employees as employees of EPWater.