Pay My Bill

We’re Improving for You

In March, El Paso Water is launching My Account  ̶  our new, user-friendly, online service. It’s a one-stop shop to pay your bill with no fees, request an extension, monitor high water use, start/stop service and manage many other aspects of your account. You can set up a digital wallet and pay by text without entering your account information again and again.

To unlock the power of My Account, revisit this page on March 2. Register with your existing account number, and create a new username and password.

The current WebConnect tool to pay your bill will disappear at the end of February.

Method Pay With Post On Fee Registration/Enrollment Location Actions

Auto Pay
  • Checking
Posts on Due Date No Fee Login or Register through WebConnect   

CheckFree
  • Checking
Posts in 2 to 5 business days No Fee Enrollment in PAPERLESS
Get your Bill via e-mail
 

Online
  • Checking
  • Credit/debit card (Visa, MC, Discover)
Posts within 1 hour $2.50 No Registration Necessary
Must provide account number each time
 

By Phone
  • Checking
  • Credit/debit card (Visa, MC, Discover)
Posts within 1 hour $2.50 No Registration Necessary Automated Self Help
Toll Free: 1-866-680-5504

By Mail
  • Check
  • Money Order
Posts in 1 to 2 business days upon receipt No Fee No Registration Necessary El Paso Water
P.O. Box 511
El Paso, TX 79961-0511.


Payment Locations
  • Cash
  • Check
  • Money Order
Posts within 1 hour Varies by location No Registration Necessary

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