EPWater provides water, wastewater and stormwater emergencies 24 hours a day.

To report a water main break, wastewater problem or stormwater issue, call 915-594-5500 and press option 6. Emergency phone lines are currently staffed from 7 am to midnight. 

Between midnight and 7 am, please report emergencies using our online form. Emergency crews remain available to respond 24 hours a day.

Please note that in the event of a large emergency, call volume may cause delays. As an alternative, please submit this form which will be delivered to EPWater staff.