Self-Help Online

You may want to try these self-help options:

  • Sign up for automatic payments (Auto Pay), and your bill is paid automatically through your bank each month on the due date.
  • Register for WebConnect at My Account for free 24/7 online access to your billing, payment and water use history for the past 24 months at
  • Disconnected Service or Notice of Disconnection: Make a one-time payment with a  check or credit/debit card via BillMatrix. Entire amount due must be paid to restore service.
  • For general help questions, email us at customer.service@epwater.org.

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