AguaRepairs program funds are currently exhausted, and new applications are not being accepted. Check back periodically for program updates.
AguaRepairs is a residential water leak repair program focused on making plumbing repairs in single-family homes owned by EPWater customers.
- Amistad has a program to help Veterans with utility bill assistance (subject to grant funding availability)
- City’s Environmental Services Department offers a senior or disabled citizen’s discount to help with garbage collection/recycling charges.
- Project Bravo offers utility assistance to help with electric and gas bills.
- El Paso County offers a General Assistance program to help with rent and utility assistance (subject to grant funding availability).
- Salvation Army of El Paso offers financial assistance in the form of rental, mortgage, and/or utility assistance depending on household need and grant availability.
AguaRepairs FAQs
Repairs are restricted to potable water lines and connections to water fixtures from the water meter to the internal service line and outside hose bibbs. Water fixtures, appliances and landscape irrigation lines are not covered.
Applications will be prioritized based on eligibility criteria, severity of leak and processed on a first-come, first-served basis until funding runs out.
After the application process, leak repair can take two to three weeks depending on severity and if any collateral damage occurred resulting in the need for further repair.
The Maximum repair cost is capped at $4,000. The program administrator will attempt to assist with any amount above the cap or arrangements will need to be worked out with the plumbing contractor.
No. The program administrator has already worked out contracts with and verified licensing, bonding, and the work of the plumbers and contractors doing the work through the program.
The AguaRepairs program only provides assistance with water leak repairs. Customers who have not opted out of the ServLine® Water Leak Protection Program should contact them or EPWater’s customer service department for payment arrangements.