Older Stories

Prevent plumbing woes this holiday season
11/22/2021
If poured down the sink, FOG can clog wastewater lines and potentially lead to wastewater backing up into your home or neighborhood.
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PSB honors UTEP professor with award
11/12/2021
One of President/CEO John Balliew’s earliest memories at El Paso Water involves Civil Engineering Professor Anthony Tarquin of the University of Texas at El Paso.
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Bustamante Plant
Bustamante Wastewater Plant turns 30
11/05/2021
Standing firmly on 22 acres of land next to the U.S. Mexico border, the Roberto R. Bustamante Wastewater Treatment Plant is celebrating 30 years of operation.
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Swarm of bees
EPWater helps save the bees
10/26/2021
Some of the hardest working insects in the world may also be the most intimidating, but that did not stop El Paso Water from saving a bee colony containing tens of thousands of honeybees.
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Construction at Sam Snead
EPWater adds contractor to Eastside project
07/16/2021
As part of the emergency declaration of the stormwater system approved by the Public Service Board (PSB) on July 14, residents near the Sam Snead Recovery project in the Pico Norte area will soon see accelerated productivity on the job site.
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Alan Shubert speaks about stormwater safety along with El Paso Fire Department, the Drowning Prevention Coalition, and the National Weather Service partners..
EPWater takes emergency action
07/12/2021
There’s no doubt about it -- monsoon season is officially upon us. Beginning on June 27, a series of heavy rainstorms blanketed the borderland for several days, putting much of the city’s stormwater infrastructure to the test.
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EPWater, partners mark $1M for customer aid
06/25/2021
Through partnerships with Project BRAVO and Amistad, El Paso Water customers have received water bill assistance this year totaling $1.1 million. This funding was made possible because of federal CARES Act funding distributed by the Texas Department of Housing and Community Affairs and the City of El Paso to Project BRAVO and Amistad, respectively.
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Construction for Phase 1 of the Montana Vista Project wrapping up.
Montana Vista Project nears Phase I completion
06/23/2021
The first phase of the Montana Vista Wastewater Project is nearly complete, with over 500 customers connected to the EPWater wastewater system for the very first time.
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We Are El Paso Water
We Are El Paso Water
06/15/2021
Millions of gallons of water travel through our desert city every day to ensure customers can open faucets, flush toilets, and maintain landscapes -- simple tasks that typically do not require a second thought. At El Paso Water, every employee carries the large responsibility of serving our community with the common goal of enhancing the vitality of El Paso.
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Well No. 64
Emergency repairs needed for EPWater well
05/25/2021
During times of drought, we have to manage our wells carefully because every drop of water counts. That is why EPWater has been doing proactive well maintenance across the city since last fall in preparation for less river water this summer.
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Stormwater Division Manager Gisela Dagnino
Dagnino appointed to Regional Flood Planning Group
05/20/2021
Last month, Stormwater Division Manager Gisela Dagnino was appointed to the state’s first Regional Flood Planning Group for the Upper Rio Grande Region, a group charged with identifying specific flood risks and strategies to improve public safety and reduce damages caused by flooding.
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International Water Quality Lab
The reliable work behind your tap
05/05/2021
The coronavirus pandemic has highlighted the importance of access to safe and reliable drinking water for health, hydration, and hygienic needs. Drinking Water Week, May 2-8, is an opportunity for us to recognize the vital role tap water plays in our daily lives, the infrastructure required to carry it to and from our homes and businesses and the hard work that goes into delivering quality drinking water to your tap.
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Volunteers painting the dam and skate park
Earth Day events beautify EPWater dam and pond
04/27/2021
The Van Buren Dam in Central El Paso has a fresh look thanks to an Earth Day clean-up event organized by City Rep. Alexsandra Annello.
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Xeriscaped yard is a great way to conserve water.
TecH2O hosts desert-friendly landscape workshops
04/13/2021
In partnership with Texas A&M AgriLife Extension and New Mexico State University (NMSU), EPWater’s TecH2O Center is offering two free virtual landscape workshops April 14 and 21 from 6-7 p.m. The workshops will provide tips on how to curate the perfect desert-friendly oasis.
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Construction taking place at the Frontera Force Mains
New reinforced pipeline for West El Paso
04/09/2021
The pipelines connecting the two facilities, called the Frontera Force Mains, carry millions of gallons of wastewater from approximately 150,000 residential and commercial customers on El Paso’s westside every day to be treated at the Hickerson Plant.
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30 years of conservation logo
EPWater celebrates 30 Years of Conservation
04/02/2021
This year marks a huge milestone for El Paso Water – 30 years of conservation. El Paso’s Water Conservation Ordinance was implemented on April 1, 1991. The ordinance, along with El Paso Water’s conservation program have helped reduce water consumption by more than 30 percent over the last three decades.
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Water being flushed down the drain.
Check water systems before reopening
03/26/2021
The COVID-19 pandemic caused a global shutdown of businesses, leaving many buildings vacant for months. As the El Paso community slowly begins to reopen and reoccupy buildings, El Paso Water is urging property and business owners to be mindful of potential health risks posed by stagnant water in pipes and take steps to prevent contamination.
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Keeping field crews safer
03/23/2021
The work of an El Paso Water field crew can take them to all parts of the city, from residential neighborhoods to traffic-filled intersections, but the busy streets are where they need the most protection. The utility recently added a Truck Mounted Attenuator (TMA), a mobile crash cushion attached to the back of an EPWater vehicle's frame.
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Xeriscaped yard is a great way to conserve water.
Water smarter this spring
03/15/2021
Spring is a time for growth and opportunity when we shake off the cold of winter and embrace warmer temperatures. In El Paso, it is also the time of year when our most precious resource is in high demand.
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Ozone Generator at the Jonathan Rogers Water Treatment Plant
Rewarded for energy efficiency efforts
03/03/2021
When a $209,000 check from El Paso Electric (EPE) arrived for energy efficiency improvements at the Jonathan Rogers Water Treatment Plant, it was a pleasant surprise – but one that involved nearly five years of coordination between EPWater and EPE.
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UTEP Associate Director Malynda Cappelle (left) with UTEP graduate student Marcela Herrera at pilot project laboratory
Research program honors former EPWater President
02/25/2021
El Paso Water has presented a $10,000 check to the University of Texas at El Paso and announced a new student research program established in honor of former utility President and CEO Ed Archuleta, who served for 24 years in that role and is recognized nationally for bold initiatives to build a sustainable water supply for El Paso.
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Thomas Manor Park-Pond was completed last August.
El Paso Water: Year in Review
01/22/2021
A year of challenges was also a year of accomplishments for El Paso Water, as we successfully adapted our business practices to continue to provide reliable water, wastewater and stormwater services to customers.
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Upson Drive Water Main and Sanitary Sewer Improvements project
PSB approves budget, increase to rates and fees
01/19/2021
Excavation work is done on the Upson Drive Water Main and Sanitary Sewer Improvements project in the Sunset Heights neighborhood.
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Animal life in Dell City
Poachers not welcome in Dell City
01/07/2021
Dell City in Hudspeth County is seeing unwelcome visitors who may assume they are on public lands but are trespassing and hunting illegally, with devastating wildlife consequences.
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Carbon fiber material to help rehabilitate the historic Sunset Heights Reservoir.
Carbon fiber used to restore historic structure
12/28/2020
The Sunset Heights Pump Station and Reservoir is made up of two tanks with the capability of holding up to eight million gallons of water.
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Rio Bosque Wetlands
Feedback needed on Rio Bosque park proposal
12/17/2020
Native vegetation and wildlife are slowly thriving in the Rio Bosque Wetlands Park in El Paso’s Lower Valley. The wetlands landscape is evolving, but much work remains to restore the site to its former historical splendor.
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Drainage improvements being made.
PSB to consider slight increase to fees, rates
12/11/2020
Seeking to minimize the need for large fee increases in the near future, the Public Service Board is considering a proposal that would add a $0.26 increase in stormwater fee to the residential customer’s monthly bill.
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Jonathan Rogers Water Treatment Plan
Rate increases to pay for growth, rehab
12/03/2020
A 2% increase in both water and wastewater rates will help rehabilitate El Paso Water’s aging infrastructure and expand systems for city growth. President and CEO John Balliew and staff members presented the utility’s proposed Fiscal Year 2021-22 Water/Wastewater and Stormwater budgets to the Public Service Board on Nov. 30.
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Workers install pipes for wastewater system in Montana Vista
Montana Vista project makes progress
11/23/2020
It has been nearly a year since El Paso Water marked the start of the Montana Vista Wastewater Project, a project bringing first-time wastewater service to the Far East El Paso community. So far, EPWater has completed service line installations for more than half of customers in the project’s first phase, about 429 customers. In addition to the completed wastewater lines, about 440 residences have partially completed lines.
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Employees incorporated speeder bikes from “The Mandalorian” web TV series.
Revamped float ready for virtual parade
11/20/2020
Juarez and his volunteers, all EPWater employees, produced another jaw-dropping float to represent the utility for this year’s virtual event. Star Wars fans will marvel at the addition of speeder bikes ridden by bike scout troopers from “The Mandalorian” web TV series.
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San Lorenzo construction site.
Increasing public safety for San Lorenzo residents
11/19/2020
The San Lorenzo Stormwater and Wastewater Improvement Project will remove an old and deteriorating stormwater pipe along San Lorenzo Drive and replace it with a newer, more durable pipe. A wastewater line that conflicts with the alignment of the stormwater system will also be replaced.
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Sending fats, oils, and greases down your drain can causes blockages in pipes.
Defend your Drains this holiday season
11/18/2020
Sending fats, oils, and greases down your drain can causes blockages in pipes.
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Photo taken by Summit Drone Services shows the drilling site in east El Paso of one of six wells expected to be in service by next June.
EPWater expedites drilling of six wells
10/29/2020
The next river water allocation from the Rio Grande is months away, but it is crunch time for El Paso Water to ensure the utility is prepared for an anticipated shorter river water season. In September, the Public Service Board approved the drilling of six additional wells to increase our groundwater supply as a proactive measure to meet water demands at the hottest time of the year.
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Image by G J Whitby from Pixabay
Protect your pipes or buy a swimsuit
10/26/2020
According to property repair experts, a broken ½ inch water pipe could spill as much as 50 gallons per minute depending on the size of the break. EPWater urges customers to protect their pipes in cooler weather.
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Staff from Goodwill cleaning at EPWater facility
Partnership helps workers overcome challenges
10/22/2020
October is Disability Employment Awareness Month, which offers an opportunity to highlight a special connection between the two organizations. Goodwill Mission Services helps unemployed individuals prepare for the job search, many of them with learning or physical disabilities.
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The team at TecH2O has shifted their focus to the COVID-19 Assistance Program during the pandemic.
We Are El Paso Water: TecH2O
10/19/2020
Pre-pandemic, work at the TecH2O primarily revolved around organizing family signature events, educational workshops, field trips, and customer audits and consultations to reduce water consumption. The TecH2O serves as El Paso Water’s premiere platform to educate El Pasoans on water management in the Chihuahuan Desert.
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A crew installs a flocculator shaft at the Robertson/Umbenhauer Water Treatment Plant.
Employees prepare plants for 2021 river season
10/08/2020
The recent end of spring river flows from Elephant Butte Reservoir signal the beginning of the maintenance transition for employees of EPWater’s two river water treatment plants. The Jonathan Rogers and the Robertson/Umbenhauer – aka the Canal Plant – water treatment plants are buzzing with activity as maintenance season gets underway.
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Owl living in habitat built by EPWater
Owls killed despite protective efforts
09/29/2020
It has been more than a year since El Paso Water swooped in to help build a home for a pair of burrowing owls during the construction of a stormwater improvement project at Thomas Manor Park Pond. The habitat built in the spring of 2019 proved to be successful. The pair immediately moved in, just in time for mating season, and several owlets were born. In a sad turn of events, it was discovered that two of the owls were killed at Thomas Manor Park Pond in July.
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Gilbert Trejo at the Kay Bailey Hutchison Desalination Plant
Making waves in the water sector
09/25/2020
Water is not typically synonymous with the desert, but for El Paso Water, the two go hand in hand. The utility’s leadership is helping pave the way for EPWater to remain at the forefront of water reuse.
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The Public Service Board elected its officers for 2020 in August, with all three of those positions filled by its female members: Chair Dr. Kristina Mena (second from left), Secretary-Treasurer Terri Garcia and Vice Chair Dr. Ivonne Santiago.
New PSB officers make mark
09/08/2020
It happened so quickly that the significance didn’t dawn on the Public Service Board (PSB) until the annual election of officers was over. When the PSB elected its officers for 2020 in August, all three positions were filled by its female members.
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Completed Thomas Manor park-pond
Thomas Manor area welcomes renovated park-pond
08/24/2020
Residents of a Lower Valley community are once again welcoming the feel and smell of freshly watered grass at Thomas Manor Park after a recent transformation that will benefit the surrounding neighborhoods.
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UTEP named Marcela Navarrete, Vice President of Strategic, Financial and Management Services, a Gold Nugget Award recipient for contributions to her profession and community.
Utility’s Navarrete reflects upon UTEP honor
08/10/2020
The Vice President of Strategic, Financial and Management Services was recently recognized as one of the university’s esteemed Gold Nugget Award recipients, which is awarded to alumni who have made exceptional contributions to their professions and community. Honored by the University of Texas at El Paso as a female pioneer in her field, Navarrete was also named a Woman of Impact by El Paso Inc. in 2016.
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Manhole being constructed in Montana Vista
Developers: New agreement will save time and money
07/28/2020
El Paso builders and developers can now complete basic utility work such as manhole installations and fire hydrant relocations that previously only El Paso Water crews were allowed to perform.
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Willie engaging with April Lopez, Water Conservation Specialist
Willie to make a splash in new educational videos
07/28/2020
El Paso Water’s Willie the Water Drop is coming to a small screen near you, urging preschoolers to use water wisely at home. The short videos will feature Willie engaging with April Lopez, Water Conservation Specialist, immersing young viewers in conservation lessons, with plenty of positive reinforcement thrown in for good measure.
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To reach the required depths to lay down the new piping, the contractor must use special impact equipment that breaks through the rocky ground.
Project in Sunset Heights requires hard digging
07/21/2020
The Upson Drive Main Improvement Project will remove and replace the existing water and wastewater mains and service lines within the Sunset Heights Historic District. But the nature of the ground in this area presented engineers with a major obstacle.
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An operator at the Robertson/Umbenhauer Water Treatment Plant washes out a filter basin.
Triple digit temps contribute to water challenges
07/15/2020
Some customers have recently reached out to EPWater with concerns about their water having a musty taste and odor. In an effort to combat the recent mustiness, EPWater has increased the use of powdered activated carbon.
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The new 2.5 MG Ranchos Real Tank has the famous El Paso Strong words prominent on the tank.
Elevated water tank will serve as remembrance
06/25/2020
With the exception of some of the older ones, El Paso Water’s elevated water storage tanks are understated. But in far east El Paso, the 2.5 MG Ranchos Real Tank stands out from the rest.
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Rendering of enhanced arroyo.
Project to bank treated river water, recharge aquifer
06/22/2020
El Paso Water launched the design of a new project to take treated Rio Grande water during plentiful years and use it to recharge a local aquifer.
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When various companies compete to perform work needed by EPWater, the utility now has a virtual bid opening process.
Utility support staff adapts amid pandemic
06/19/2020
At the height of the Coronavirus pandemic, many utility employees who perform services mostly unseen by the public had to adapt and innovate to support field and plant operations to keep the utility functioning.
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Wastewater Treatment Manager Aide Fuentes and David Ornelas, Wastewater Systems Division Manager, helped bring super oxygenation system techonology to the Frontera Lift Station in west El Paso.
Frontera Lift Station technology draws spotlight
06/05/2020
Technology employed at El Paso Water’s Frontera Lift Station continues to draw the international spotlight – this time from the recent 2020 Water Environment Federation (WEF) Collections System Digital Conference.
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On March 26, a 5.0 magnitude earthquake shook near the town of Mentone, Texas on March 26 at approximately 9:16 a.m. MST that affected one of 100-year-old Sunset reservoirs.
Earthquake propagates rapid rehab of reservoir
05/21/2020
A restoration of the Sunset Heights Pump Station and Reservoir was already part of El Paso Water’s capital improvement plan. After all, the facility built in the early 1920s is one of El Paso Water’s oldest structures. But then the earthquake happened.
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Dr. Kristina Mena is a renowned expert in human health risk assessment and serves on several advisory panels offering health expertise to devise guidance strategies for Gov. Greg Abbott and El Paso leaders.
PSB’s Mena offers health expertise
05/08/2020
As state and local leaders take steps to ease COVID-19 restrictions, Dr. Kristina Mena is helping to shape health guidance needed to reopen Texas and El Paso.
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COVID-19 items clog EPWater pipes
05/01/2020
Before flushing wipes, face coverings or latex gloves, El Paso Water urges residents to consider the consequences. With more residents wearing personal protective equipment during the pandemic, EPWater employees are facing a spike in blockages that is seriously straining the city’s wastewater system.
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On Monday April 20, six homes connected to the new Montana Vista Wastewater System.
First homes connect to new wastewater system
04/22/2020
On Monday April 20, six homes connected to the new Montana Vista Wastewater System, which will bring first-time wastewater service to nearly 800 homes in a first phase.
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Safe, reliable water service is essential for public health. El Paso Water lab employees perform more than 370,000 tests each year to ensure the city's water is safe.
Communities can build disaster resilience together
04/16/2020
In the Chihuahuan Desert of El Paso, there is comfort in knowing that EPWater’s critical facilities are staffed and operational during the current health crisis. The utility provides safe drinking water that we all can trust, eliminating the need to purchase bottled water. 
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Senior Secretary Liz Parra, left, Engineering Associate Angel Morales, center, and Engineering Program Administrator Gerardo Gomez observe guidelines at the Hawkins Boulevard office.
Utility makes proactive changes
04/08/2020
Social-distancing guidelines were quickly implemented in early March, and customer services shifted online to reduce the risk of exposure, minimize the spread of the virus and protect the health and safety of employees and customers. With new safety protocols in place, EPWater moved to ensure critical facilities would keep taps flowing.
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Attach a spray nozzle on your water hose to water your plants.
Water smarter, save money and our resources
04/02/2020
Shady, colorful desert plants dot landscapes across the city, where large, water-wasting lawns are no longer the standard. For nearly 30 years, El Pasoans have been doing their part to conserve our most precious resource in the Chihuahuan Desert.
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Yesenia Castro, Charity of Choice committee member, helps Alicia Guzman into her residence at La Casa de las Abuelitas homeless shelter, which houses elderly women.
Employees make impact on nonprofits
03/30/2020
Each year, EPWater employees plan and host fundraising events on personal time for a charity approved by the Public Service Board. Since 2009, employees have raised more than $367,000 for 11 local charities. Among past recipients are Law N Paws and Operation School Bell.
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Help protect EPWater’s microscopic workforce
03/25/2020
There are some very hard workers at El Paso Water wastewater plants. They work without pay and without breaks. And they work their entire lives; no retirement for them. But they need our help protecting them.
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The removal of wipes at a wastewater treatment plant.
Don't Flush Wipes or Paper Towels
03/20/2020
With the shortage of toilet paper due to the coronavirus outbreak, many people are turning to wipes and paper towels instead. Disinfection wipes are used in every household as people try to sanitize anything and everything 24/7. But before you try to flush them down the toilet, heed this warning: there is no such thing as a flushable wipe.
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We’re serious about water
We’re serious about water
03/17/2020
EPWater invests money in state-of-the-art equipment and facilities, tests water continuously through all phases of treatment and distribution to the customer, and ensures employees receive training in the leading water quality practices and technologies.
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EPWater’s International Water Quality Laboratory actively monitors water quality and collects 45,000 samples annually testing for metals, microbiological components, water quality compounds and organic substances down to the parts-per-trillion level.
Considering a home filtration system? Do research
03/16/2020
Companies selling home filtration systems may allege that El Paso tap water is unsafe to drink. But El Pasoans have every reason to be confident in their tap water quality.
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Women make strides in EPWater positions
03/09/2020
At EPWater, more and more women are now working in positions traditionally held by men.
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Alan Shubert, Vice President for Operations and Technical Services, presents a check to Mayor Dee Margo.
City gets help to become more water smart
03/06/2020
El Paso Water presented a check for $25,000 to the City of El Paso at their Council Meeting on Feb. 18 to help make more municipal buildings water efficient.
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David Ross Assistant Administrator of Water for EPA
EPA official David Ross talks ‘El Paso’
03/04/2020
Moments after the Environmental Protection Agency (EPA) unveiled the National Water Reuse Action Plan at their headquarters in Washington DC, David Ross Assistant Administrator of Water for EPA, sat down with El Paso Water to discuss the plan and discuss how El Paso Water plays an important role in the effort.
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Aide Fuentes has advanced from the lowest engineering position to Wastewater Treatment Manager during her career at El Paso Water.
Female engineers climb leadership ranks
02/20/2020
El Paso Water is building diversity in leadership for women in the water sector, with six female engineers at the helm.
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The Sam Snead Tunnel will have the potential to send over 350,000 gallons per minute of stormwater to the Pico Norte Pond.
Important East Side stormwater project underway
02/18/2020
Residents along Sam Snead Drive in El Paso are looking forward to improved flood control as El Paso Water overhauls the stormwater system in the Pico Norte area.
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Construction of the El Paso Water Wastewater System in Montana Vista started in December 2019.
EPWater goes to great depths in Montana Vista
02/16/2020
Because the Montana Vista Wastewater system is gravity-based, that gravity flow had to be designed. To achieve the necessary four-degree slope, the deepest manholes at the bottom of the system are a whopping 30 feet deep.
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Monica Barrera expresses her thanks on behalf of La Posada Home at the PSB meeting on Feb. 12.
La Posada is 2020 Charity of Choice
02/15/2020
La Posada Home, a shelter that has helped redefine the lives of El Paso families affected by domestic violence, was approved by the Public Service Board on Feb. 12 as El Paso Water’s Charity of Choice for the 2020. The selection kicks off an employee-organized fundraising season.
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Calling all future engineers!
01/24/2020
Every year, thousands flock to cross the Golden Gate Bridge and travel the famed Route 66. Infrastructure is everywhere you look – even underground – and chances are that technology either helped build it or helps test and maintain it. To inspire the next generation of engineers, El Paso Water is hosting a free, family friendly event called DiscoverE – Building Curiosity.
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The PSB approves the FY 2020-21 budget.
Approved budget targets rehab, sustainability
01/08/2020
The Public Service Board (PSB) approved the El Paso Water Budget for fiscal year 2020-21. There is no increase to stormwater fees, but the new budget includes a 5% increase to water and wastewater rates. Beginning March 1, the average residential customer will see an increase of about $2.81 on their monthly bill.
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Anai Padilla (clockwise from left), Evelyn Rios, Kimberly LaBree and Teresa Alcala form the Desert Mountain Chapter, which serves Texas, New Mexico and Mexico. Photo courtesy of Texas H2O
All-female committee features EPWater employees
12/30/2019
Teresa Alcala and Anai Padilla are raising El Paso Water’s profile as members of the all-female Desert Mountain Chapter committee of Texas AWWA.
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What's in my water... bill?
What’s in my water… bill?
12/24/2019
Customers usually know exactly what they’re getting for their money when they receive a bill. Most can glance at the pump for the price of gas, look at a list of items at the grocery checkout or they know how much data is in their phone plan. But do you know what you’re getting for your monthly El Paso Water bill?
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Let it snow at TecH2O
12/20/2019
A Winter Waterland event will kick off the center’s new H2Open House Series designed to educate and engage youth during school breaks throughout the year.
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Phase two of the project will now improve the Sam Snead Storm Drain from Pico Norte Road to Lee Trevino Drive.
Stormwater investment directly benefits thousands
12/18/2019
El Paso Water invested $1.9 million in the first phase of Pico Norte Stormwater Pond improvements. As a result, over 1,100 properties were officially removed from the FEMA flood zone.
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Photo courtesy of Sun Bowl Association. About 30 employees volunteered more than 500 hours to build the float.
Water Wars wins 2nd Sweepstakes Award
12/09/2019
When El Paso Water’s 2019 Sun Bowl Parade entry – dubbed Water Wars – rolled up, it was clear to bystanders and competitors that utility employees had built another Sweepstakes Award winner.
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Congealing can happen after you send it down the drain, blocking pipes that can cause untreated wastewater to back up into homes and businesses, resulting in high cleanup costs.
United, we can Defend Our Drains
11/25/2019
The last thing anyone wants to think about concerning Thanksgiving meals is the dishwashing that will inevitably follow. But alas, El Paso Water wants you to think about this very important aspect, especially when it comes to disposing of fats, oils and greases, also known as FOG.
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TWDB Regional Manager of the Panhandle and West Regions of Texas Lee Huntoon, EPWater President and CEO John Balliew, Texas State Representative Mary Gonzalez and County Commissioner Vince Perez
Montana Vista celebrates project groundbreaking
11/20/2019
In the end, the official groundbreaking for Phase I of the Montana Vista Wastewater Project was all about the community. The project will bring first-time wastewater service to nearly 800 residents in Far East El Paso.
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Heavy Equipment Operator Albert Gonzalez and Heavy Equipment Trainer Supervisor Frank Rittel helped helped test the hands-free radio headsets.
Innovative tech improves safety at work sites
11/12/2019
Drawing inspiration from a television show, El Paso Water tests hands-free radio headsets to improve communication and safety at work sites.
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“Maintenance is a vital part of the operation,” said Superintendent Mike Parker of the Jonathan Rogers Water Treatment Plant.
Exit river, enter maintenance at plants
11/01/2019
River water season has officially dried up for the year, kicking off the beginning of maintenance at El Paso Water’s two river water treatment plants.
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For decades, employees have been trading ghost stories about El Paso Water's Robertson/Umbenhauer Water Treatment Plant.
Haunted Canal Plant? Employees swap ghost stories
10/28/2019
For decades, employees have been sharing ghost stories of the multiple sightings reported at the Robertson/Umbenhauer Plant – dubbed the Canal Plant by locals.
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El Paso Water joined forces with media partner KTSM to make “Imagine A Day Without Water” more of a reality.
KTSM Imagined a Day Without Water
10/24/2019
El Paso Water joined forces with media partner KTSM to make “Imagine A Day Without Water” more of a reality. For the fifth year in a row, water providers across the nation raised awareness about the value of water and the needed investment in water infrastructure.
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EPWater employees presented Law N’ Paws a check for $61,000 at the October Public Service Board meeting.
EPWater employees raise $61k for local charity
10/10/2019
EPWater employees organized various fundraising events after hours or on weekends, and raised $61,000 for Law N’ Paws. They presented a check to the rescue at the October Public Service Board meeting.
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A creosote (larrea tridentata) waits for planting on the south-facing slope of the levee.
Every detail counts, including the yucca plants
10/04/2019
When the project to construct the Silver Springs Arroyo Dam was completed in early October, a unique phase two to develop a site vegetation restoration plan began.
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the Fred Hervey Water Reclamation Plant treats wastewater to drinking water standards.
EPWater innovates to move water where needed
09/25/2019
At the September Public Service Board meeting, EPWater detailed its latest innovation to provide load-shifting capability that enables certain wastewater streams to shift from one treatment plant to another.
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John White, Garden Curator for UTEP’s Centennial Museum, host the Fall WaterSmart Landscape Series on Sept. 21 and Sept. 28 at El Paso Water’s TecH2O Learning Center.
Landscape series: growing fruit trees, edibles
09/16/2019
White, an arborist certified by the International Society of Arboriculture, will host the Fall WaterSmart Landscape Series on Sept. 21 and Sept. 28 at El Paso Water’s TecH2O Learning Center, 10751 Montana Ave. The sessions, both from 10 a.m. to 2 p.m., are free and open to the public.
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Plant Superintendent Ruben Montes led visitors through the Robertson/Umbenhauer Water Treatment Plant.
Canal Plant tour highlights water quality
09/12/2019
Superintendent Ruben Montes couldn’t wait to introduce the Robertson/Umbenhauer Water Treatment Plant to visitors who were there to tour and learn more about how the plant produces clean drinking water from Rio Grande water.
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Students get additional information on how to present their science projects at last year’s event.
Students to take over Science Fair Blast Off
09/09/2019
As one of the TecH2O center’s signature events, the popular Science Fair Blast Off offers students a one-stop-shop for ideas on science fair projects and an opportunity to learn about El Paso’s regional water resources and conservation.
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EPWater completed pilot testing in 2016 that successfully demonstrated that highly purified water can be consistently produced with the AWPF process.
EPWater gets $3.5m to move reuse project forward
09/06/2019
El Paso Water is one step closer to building the Advanced Water Purification Facility (AWPF) after the U.S. Bureau of Reclamation awarded the utility a $3.5 million grant through the congressionally-authorized Title XVI Water Reclamation and Reuse Projects.
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The four Archimedes screw pumps at the Jonathan Rogers Water Treatment Plant.
Ancient technology still at work today
08/07/2019
When the Rio Grande stopped flowing last fall, employees of the Jonathan Rogers Water Treatment Plant took advantage to do some major work to the four Archimedes screw pumps at the facility.
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A dragon head, most recently featured on El Paso Water’s 2018 award-winning parade float, is up for auction.
Auctions bear cash from utility’s trash
08/02/2019
Since Property Control began selling old utility property 3½ years ago, the public auctions have brought in over $100,000 in additional operational funds for the utility.
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Bobcats have been spotted at the Certified Texas Wildscape outside the TecH2O Learning Center.
Wildlife abounds at TecH2O Center habitat
07/22/2019
An array of flora and fauna welcome up to 5,000 visitors annually to the TecH2O Learning Center’s wildlife habitat, where desert cottontail, bobcats and rattlesnakes roam freely. Oh, my!
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Researchers Francisco Solis, Jr. and Juan Canales are working under the direction of UTEP Professor Dr. Anthony J. Tarquin to help EPWater determine which GAC is the most effective.
When it comes to smells, does the nose know best?
07/19/2019
For decades, El Paso Water has been using Granular Activated Carbon to remove substances that generate color and smell in untreated river water. But how do you measure which products do the best job? After all, smell and sight are subjective. Does the nose know best?
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Lupe Cintron, left, seeks assistance from Amistad on the AguaCares program.
El Paso seniors benefit from AguaCares
07/03/2019
The new program administered by Amistad helps El Paso Water customers who are low-income seniors with emergency financial assistance and conservation support. So far, more than 100 El Paso Water customers have been helped and hundreds of water-efficient showerheads have been distributed.
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Fire Station #14 received the Certified Water Partner recognition
Residents are water smart, who’s next?
06/21/2019
EPWater developed an agreement to provide the City of El Paso with a $25,000 grant to assist them in adjusting, repairing or replacing inefficient plumbing fixtures identified in the audit.
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Stormwater Prep
Stormwater crews heed monsoons year-round
06/17/2019
EPWater crews work on El Paso’s stormwater system year-round. So when storm events occur, they are available to respond quickly to public requests to pump water and remove debris. The illegally-dumped trash not only slows down the process, but it also hurts the system.
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Water released from Caballo Reservoir on May 31 is flowing into EPWater’s Robertson/Umbenhauer Water Treatment Plant.
EPWater welcomes the river
06/06/2019
Teeming with the benefits of a winter and spring’s bumper snowpack, El Paso Water is finally welcoming the Rio Grande. At long last, water released from Caballo Reservoir on May 31 is flowing into EPWater’s two river water facilities, said Water Supply Manager Ruben Rodriguez. Although EPWater is expecting half of its normal river water allocation.
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EPWater recognized 21 businesses at its Industrial Pretreatment Excellence Awards ceremony.
Working Together to Protect the Environment
05/21/2019
Over the past three decades, El Paso Water has partnered with industrial businesses to reduce the amount of pollutants released into the wastewater system. Setting standards for what enters the system helps the utility control the treatment process and guarantees that water released to the Rio Grande will positively contribute to the natural ecosystem.
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