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Students at Clardy Elementary School in the El Paso Independent School District take the water-wise pledge with Willie.
Willie makes a splash with students
05/27/2022
Excitement surged as Clardy Elementary School students filed quickly into the school’s auditorium for a special El Paso Water presentation. Some classrooms had prepared for the occasion by watching Willie the Waterdrop videos, so they knew what to expect.
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Check being presented to EPISD.
Collaboration helps local schools conserve water
05/19/2022
The Certified Water Partner program was developed in 2017 to positively engage the business community, large entities and local government/non-profit institutions to raise awareness of water efficiency practices and reduce water consumption.
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Dell City farmers advance water innovation
05/17/2022
EPWater owns more than 70,000 acres in the Dell City area after purchasing land and water rights associated with the Bone Springs-Victorio Peak aquifer. The utility is committed to sustaining a viable agricultural community in the area and has invested in pilot programs to improve water efficiencies, President and CEO John Balliew said.
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Supply chain summit
Utilities strategize over supply chain obstacles
05/03/2022
A survey by the American Water Works Association reports that 72% of 416 water utilities nationwide are facing difficulties obtaining materials and other infrastructure components.
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TecH2O is seeking volunteers to assist with a variety of needs, which may include events. Students needing credits may also volunteer.
TecH2O hangs welcome sign for volunteers
04/22/2022
With TecH2O’s calendar filling up fast, staff members are eager to welcome teachers on break for the summer, students looking for credit, partner agencies or anyone else willing to help with educating the public on conserving our water resources.
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EPWater, UTEP host water education event
EPWater, UTEP host water education event
04/19/2022
Water education and family fun will be the focus of El Paso Water’s upcoming collaboration with the University of Texas at El Paso.
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High call volumes delay customer service
04/06/2022
El Paso Water’s Customer Service Department is experiencing higher call volume than normal, resulting in longer wait times.
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Sam Snead construction completed.
Major eastside stormwater project complete
03/17/2022
El Paso Water has announced the completion of the Sam Snead Recovery Project. The stormwater project addresses a major public safety concern in an area historically prone to flash flooding.
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Sink being fixed.
Fix a Leak Week: Save water, save money
03/15/2022
Knowing how to address water leaks is one of the best ways customers can save money and protect precious water supplies. Armed with some basic knowledge and just a few tools, most people can successfully repair leaks in their homes without needing to call a plumber.
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Girl Scouts of Troop 50063 pose with their new conservation patch from the TecH2O Learning Center.
Local Girl Scouts earn water conservation patch
03/04/2022
El Paso Girl Scouts are quenching their thirst for knowledge about water conservation, and earning a patch from the TecH2O Learning Center in the process.
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Representative Veronica Escobar speaks at the ground breaking ceremony in Vinton.
Vinton kicks off water, wastewater project
02/23/2022
The Village of Vinton recently celebrated the commencement of a major project to bring first- time water and wastewater service to their community.
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Ojo de Agua channel after rain event
EPWater in high gear on stormwater improvements
02/21/2022
Under January’s approved stormwater budget, EPWater announced it would accelerate planned projects and implement the full master plan within 10 years.
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Gilbert Trejo, El Paso Water’s Interim Chief Operations Officer for Production and Treatment, overlooks the Rio Grande outfall where treated wastewater from the John T. Hickerson Water Reclamation Facility is released into the river.
Engineer honoree Trejo groomed for career in water
02/15/2022
El Paso’s Engineer of the Year Gilbert Trejo of El Paso Water has been learning about the water sector since he was 18 and cleaning canals in El Paso’s Lower Valley.
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Cleanup taking place in the Rio Grande.
River cleanup underway after wastewater emergency
02/11/2022
EPWater is implementing a multipronged river clean-up strategy with several partners to make sure that the Rio Grande and canals are ready for the new irrigation season.
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El Paso Water employees, including Customer Relations Clerk Norma Luna and Engineering Lead Technician Luis J. Villarreal, train on the new customer information system (CIS) with Program H2GO core team members.
EPWater is improving online customer service
01/14/2022
The next-generation customer information system (CIS) upgrade will offer customers multiple self-service options – in English and Spanish – to interact with the utility’s Customer Service Department, aside from the traditional phone line.
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The final piece of pipe being installed on the Frontera wastewater line.
Rate, fee increase to help build resilience
01/13/2022
The combined $877 million FY2022-23 budget will result in an increase of $6.37 a month on the typical residential bill beginning March 1, the start of the fiscal year.
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Meter readers can pick up meter reads from radio frequency meters when driving near an area where a meter is located.
Smart meters to impact meter readers, customers
12/30/2021
With 14,000 units already installed through a three-year pilot project, EPWater’s full meter replacement program is due to get underway in March 2022.
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Airport Booster Station
Proactive efforts ensure safe drinking water
10/15/2021
EPWater is taking proactive efforts with its newest project to minimize the corrosion of pipes and keep tap water safe to drink.
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Ojo de Agua channel being repaired
Crews tackle emergency stormwater projects
09/24/2021
The rain events of July and August 2021 proved to be some of the most significant rain events in the history of our region. While many of El Paso’s stormwater structures held up during the heavy rainfall, the localized severity of the storms – particularly in Central El Paso -- overwhelmed and damaged many parts of the system.
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Wastewater main breaks force discharge into river
09/14/2021
El Paso Water maintains more than 2,300 miles of wastewater pipes citywide that carry used water from toilets, showers and sinks to treatment plants. When a major part of that system ruptured in West El Paso, the utility faced some critical decisions to protect public safety and health.
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Stormwater tour being given to staff of the U.S. Corps of Engineers
Federal experts tour central drainage system
09/02/2021
On a hot and humid day in early September, El Paso Water staff led representatives from the U.S. Army Corps of Engineers (Corps) on a tour of several ponds and dams in Central El Paso.
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EPWater takes on history-making rainstorms
EPWater takes on history-making rainstorms
08/27/2021
This year’s monsoon season has brought intense rain events that have set records and drawn comparisons to the storm of 2006, and the season is not over yet. On August 12, part of Central El Paso received 3.2 inches of rain in one hour, equating to what the National Oceanic Atmospheric Administration (NOAA) classifies as a 230-year storm. The same area in 2006 received 1.5 inches of rain in one hour, falling into the category of a 100-year storm.
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Stormwater project stands up to the test
Stormwater project stands up to the test
08/17/2021
Recent storms have tested parts of El Paso’s stormwater system, revealing both improvements still needed and the effectiveness of completed projects, like the Silver Springs Arroyo Dam, that worked to reduce flooding and increase public safety.
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International Water Quality Laboratory
High quality water straight from your tap
08/04/2021
As part of National Water Quality Month, EPWater reminds customers that our tap water is safe to drink. To access the highest quality water, it’s as easy as turning on your faucet.
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Roberto Bustamante Wastewater Treatment Plant
Lifespan of Bustamante Plant extended
07/20/2021
As the city expands, El Paso Water continues to invest in infrastructure to keep up with demand. The utility is taking on a major project that will optimize the existing plant by improving the wastewater treatment process and increase the plant’s capacity, extending its lifespan by 30 years.
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Will Ruth Pond site
Protecting neighborhoods from flooding
02/23/2021
The Will Ruth Pond is a vast stormwater project designed to collect over 114 million gallons of stormwater from nearby streets to prevent it from flowing into downstream neighborhoods. The project is a critical component of the EPWater stormwater plan to improve public safety, and it has not been without its share of challenges.
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Water planning looks 50 years into the future
Water planning looks 50 years into the future
02/16/2021
The planning process never stops for El Paso Water to secure a reliable water supply for future generations. The utility plays a leadership role in shaping the Far West Texas Water Plan, a 50-year regional water resources management plan that must be updated every five years, as required by the Texas Water Development Board (TWDB).
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